Sales Associate - Mandarin Speaker

Temps complet | Paris 15, LE DE FRANCE | 7 jours

Résumé de l'emploi

Temps complet
Paris 15
Gucci

Description de poste






Sales Associate - Mandarin Speaker


Role Mission

 

The Gucci Sales Associate is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador” by promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.

 

Key Accountabilities

  • Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;
  • Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;
  • Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales;
  • Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities;
  • Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
  • Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;
  • Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment;
  • Maintain security standards within the store to ensure safety of customers, colleagues and merchandise;
  • Contribute to upholding the visual display of all products in accordance with Gucci visual standards;
  • Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room;
  • Adhere to Gucci Image standards and guidelines;
  • Follow all company policies and procedures.


Key Requirements 

  • Proven experience in a similar role within fashion retail companies
  • Proven ability to drive and exceed individual and store result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge
  • Fluent in French, English and Mandarin


Primary Location
 Europe-France-Île-de-France-Paris
Location Details Printemps


Start Date 06/2018
Job Type
 Permanent
Schedule
 Full-time


Job
 Retail stores
Organization
 GUCCI


Job Number:
 000IYO

Emplois Similaires

  • Sales Associate - Mandarin Speaker Role Mission The Gucci Sales Associate is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as...

  • Sales Associate - CDI - Montaigne Role Mission To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as...

  • Department Manager - La vallée village CDI Role Mission To oversee and drive the Department business goals (sales and profitability) as well as to promote and enhance the Gucci brand, in line with...

  • Clienteling Ambassador in Store The full-time Clienteling Ambassador acts as a point of reference for the Store Management & regional Clienteling manager for all Clienteling-related activities and...

  • Stock Keeper - CDD - Montaigne Role Mission To drive store revenue by exceeding daily sales target and creating sustaibable growth. Key Accountabilities Follow Gucci policies and...

  • Stock Runner To drive store revenue by exceeding daily sales target and creating sustaibable growth. Key Accountabilities Follow Gucci policies and procedures. Foster open and constructive...


Emplois Similaires

Partager