Roissy Charles de Gaulle, LE DE FRANCE | 12 jours
Description de poste
Content Studio Manager - MAR03773
- Pernod Ricard Headquarters
- Jan 9, 2018
Content Studio Manager
The Content Studio Manager will be responsible for managing the operations and evolution of the structure based in Paris, ensuring internal Group clients’ expectations are met from a quality, cost-effectiveness, and agility perspectives.
The ambition is to ensure the Studio is delivering high-quality on/offline content; acting in an agile way; embedding a new, creative mind-set; innovating from a production perspective.
It is part of this role’s responsibilities to source the right people: full-time resources, part-time freelancers and project-base providers.
The position will interact on a daily basis with the Studio’s “clients”:
Clients at Headquarters
- Global Business Development (Luxury, On-Trade, Off-Trade, Innovation, Portfolio Strategy, Digital, Consumer Insights, International Projects),
- Internal and External Communications
- Pernod Ricard University
Clients at Brand Companies and Market Companies included in Scope (French entities)
Key Duties and Responsibilities
Recruitment of internal and external creative profiles (i.e.: Digital Designer, Print Designer, Video Editor, …)
Ensure team development, leveraging the Studio network and Pernod Ricard HR’s tools
Lead the development of a creative and friendly environment, both conceptually and physically (décor)
In coordination with IT, ensure Studio’s needs are met from a tech perspective: software (i.e.: tool selection, approval, license subscription), hardware (idem), extra tools (i.e.: camera selection and purchase)
Define, align and implement (leveraging existing knowledge)
- Service Level Agreement
- Service catalogue
- Workflow process
- Roles & Responsibilities between the Studio and the internal teams
- Briefing process
- Feedback process
- “Billing” standards (estimated cost and turnaround time per task)
- Funding review process
Design, align and establish the ways of working with internal clients. This should include workshop(s) to stress-test elements above
Ensure seamless day-to-day operations of the Studio, including
- Traffic management
- Arbitration of priorities (i.e.: usage of ‘buffer’ time from the team for last-minute requests)
- Ad-hoc contracting of external resources, including all associated internal administrative processes
- Periodic billing/budget management meetings with internal stakeholders
Implementation and periodic efficiency tracking reporting
Implementation, control and monitoring of the workflow/demand management process, including tool sourcing and implementation, in coordination with IT
Act as the key touchpoint for internal stakeholders
Implement the biannual Quality Mutual Surveys
Be an active member of the Content Studios internal network; represent the Studio(s) at Global Workshops
Actively work on the development of a comprehensive, reliable network of potential partners (freelancers)
Foster Studio creativity
Act as internal ambassador for the Studios, ensuring it establishes a good reputation via quality, creativity, organization and commitment
Future : Anticipate potential changes in the service catalog (including expanding via new hires and/or the expansion of the creative network)
Experience & background
This role requires very strong organization, project management, communication and negotiation skills; it is also key to have a very good creativity level and to master the content development process, from creation to delivery; the passion for people leadership is another must.
Solid experience in managing creative teams in agencies and/or creative studios
Previous experience in managing in-house Studios is a plus
A solid level of experience and technical understanding across a wide range of on/offline Content formats
Knowledge of the French market and partners’ ecosystem
Knowledge of workflow, demand management, time tracking tools
Experience managing multiple stakeholders in a collaborative, consensus-building way
Experience in managing various projects simultaneously; excellent project management skills
5 to 10 years relevant experience
Bachelor or Master degree
Fluent in French and English
Market Assessment: Synthetize market knowledge to Identify business opportunities and problems 1
Consumer Understanding & Insight: Deeply understand consumers and uncover insights that drive business solutions 1
[Portfolio, Brand & Commercial] Strategy: Decide on big bet strategies to deliver portfolio, brand & commercial results 0
[Portfolio, Brand & Commercial] Planning: Set clear KPIs and detail activity plan to achieve it 2
Product Innovation: Leverage trends & insights to delight our consumers with innovative product 0
Marketing Innovation: Build differentiation through boundary-pushing marketing (non-product) innovation 2
Brand Communication: Develop strong communication strategies aligned to global positioning 3
Campaign Management: Plan, execute and measure multi-media campaigns 3
Consumer & Shopper Activation: Select, prioritize and activate consumer and shopper touchpoints 1
Trade Marketing: Develop category strategies & customer specific programs to win in the last 3 feet 0
Negotiation: Establish customer partnerships through win-win negotiations 3
Price, Trade Terms & Contract Management: Leverage global position to establish commercial conditions 0
Business Acumen: Able to make good judgements and quick decisions on business matters 2
Relationship Building: Develop influence across broad networks 3
Drive for Results: Maintain a high level of commitment to personally getting things done 2
Brand Leadership: Create an inspiring vision of the future and inspire and mobilize individuals around it 2
Creativity: Have an explorative mindset 3
Digital First: Constantly seek digital solutions to optimize and improve processes and experiences 3
Analytical Thinking: Dissect and connect information to reach reasoned conclusions & solutions 1
Project Management: Lead and manage project network and gatekeeping process 3
Number of direct reports/ team managed: 3
Key internal stakeholders: Global Business Development teams (Luxury, On-Trade, Off-Trade, Innovation, Portfolio Strategy, Digital, Consumer Insights, International Projects), Internal Comms, External Comms, Pernod Ricard University, HR.
Key external stakeholders: Network of creative partners/freelancers
Travel required: 5% of the time
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